policy

Privacy Policy

Effective date: 31 March 2026

This Privacy Policy explains how UseMoon collects, uses, stores, shares, and protects personal data when you use our products and services.

Key Principles

  • Lawfulness, fairness, and transparency in data processing.
  • Purpose limitation: data collected only for specified, explicit, and legitimate purposes.
  • Data minimization: only the data necessary for stated purposes.
  • Accuracy, storage limitation, and security measures.

Data We Collect

  • Identity & Verification: Full name, date of birth, national ID, BVN, biometric data for KYC.
  • Contact & Account: Email, phone number, residential address, username.
  • Transactional & Financial: Bank details, card details, transaction history, balances.
  • Device & Usage: IP address, device identifiers, analytics, cookies.

How We Use Your Data

  • Account provisioning and verification (KYC compliance).
  • Payment processing and financial services.
  • Compliance, risk management, and fraud prevention.
  • Customer support, product improvement, and marketing (with consent).

Data Sharing

  • Service providers who perform services on our behalf (with contractual safeguards).
  • Regulators, tax authorities, courts, and law enforcement when required by law.
  • Affiliates and partners for integrated services.

Your Rights

  • Access, correct, or delete your personal data.
  • Restrict or object to processing; request data portability.
  • Withdraw consent at any time; lodge complaints with supervisory authorities.
  • Contact support@usemoon.space to exercise your rights.

Security & Breach Response

  • We implement encryption, access controls, secure development practices, and staff training.
  • If a data breach occurs we will notify you and the relevant data protection authority.

Questions? Contact us at support@usemoon.space

Last updated: March 2026 · Moon Finance Ltd.